Refund policy
Return & Refund Policy
FourCactus
At FourCactus, we are committed to delivering premium quality products. If you are not fully satisfied with your purchase, we offer a 30-Day Easy Return Policy.
1. Return Window
You may request a return within 7 days of receiving your order.
After 7 days, we unfortunately cannot accept returns or exchanges.
2. Eligibility for Return
To qualify for a return:
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Item must be unused and unwashed
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Item must be in original condition
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All tags must be intact
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Product must be returned in original packaging
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No damage, stains, perfume, or signs of wear
FourCactus reserves the right to reject returns that do not meet these conditions.
3. Non-Returnable Items
The following items are not eligible for return:
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Items purchased on final sale
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Accessories (for hygiene reasons, if applicable)
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Gift cards
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Customized or personalized products
4. Return Process
To initiate a return:
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Email us at: support@fourcactus.com
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Mention your Order ID and reason for return
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Our team will guide you with return instructions
Do not send products back without confirmation.
5. Refund Process
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Once we receive and inspect the product, we will notify you.
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If approved, your refund will be processed within 5–7 business days.
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Refund will be credited to your original payment method.
Shipping charges (if any) are non-refundable.
6. Exchange Policy
We offer exchanges for:
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Size issues
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Damaged or defective products
If you received a damaged product, contact us within 48 hours of delivery with images.
7. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account
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Contact your payment provider
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If still unresolved, contact us at support@fourcactus.com
8. Contact Us
For any return-related questions:
